TrulenoMade in Colombia
AI that works, while you decide.
AI software for operations, security, finance and customer service. Agents do the repetitive work; your team approves every sensitive action and everything is logged.
Risky actions wait for your approvalEvery step is logged
See every product running, no sign-up.
- Truleno Technologies S.A.S.
- Tax ID (NIT) 902.066.445-1
- Bogotá, Colombia
- Support in Spanish
- Personal data handled under Colombian Law 1581 of 2012
One portfolio, one focus: automating the repetitive.
Each product solves a concrete operational problem.
47 alarms in. 2 incidents out, with probable cause.
IT operations
Less noise, no standing access and no risky action without your sign-off.
NOC AI Operator
From 47 alarms to 2 incidents.
AI correlates the noise and proposes the fix. Risky moves wait for your approval.
How it is controlled: risky actions wait for your team's approval in Slack; safe ones can run on their own.
Raw alarms
and 41 more alarms in the storm
Correlated incidents
Bad deploy on api-gateway
92%23 correlated alarms · Root cause: Release v2.8.1 exhausted the connection pool
Approved and executed
Disk nearly full on storage-node-2
87%15 correlated alarms · Root cause: Rotated logs were never being purged
Auto-resolved
EasyInfra
Build your cloud infrastructure with one sentence, and always know who gets in.
Ask Ultron for an environment or access the way you would ask a colleague. An owner approves it, access expires on its own, and every step is logged.
How it is controlled: read-only by default; every write needs approval and access expires on its own.
I need to review the invoices stored in the cloud, just this afternoon.
I propose this access:
- View only, no changes
- Only those invoices
- For 4 hours, until 18:00
Approval
View the invoices until 18:00
Owner: Finance management
Record
- Asked
- Accounting, 13:58
- Approved
- Finance management, 14:00
- Closed
- 18:00, with no one stepping in
Guardrails
- View-only by default: any change needs approval.
- We keep no permanent keys to your account; you set how far we can go.
- If you prefer, Ultron only proposes changes and your team applies them.
For companies on AWS, Google Cloud or Azure without a large cloud team.
CyberAI Security
Proactive security, defended by AI.
CyberAI watches your operation, prioritizes findings and proposes the response. No action runs without your authorization.
How it is controlled: CyberAI proposes the response; no action runs without your authorization.
CyberAI · Prioritized findings
Demo example
- HighSign-in from an unusual countryProposed action: End the session and require MFAApproved
- MediumAdmin port exposed to the internetProposed action: Restrict access by IPAwaiting approval
- LowService account key never rotatedProposed action: Schedule the rotationAwaiting approval
What you don't approve doesn't run.
Finance and documents
Statements, invoices and complaints processed on their own and ready for review.
Statement Lab
PDF to QIF in seconds.
Any bank, no templates. Balances reconcile themselves.
How it is controlled: before exporting it checks that the opening balance plus transactions equals the closing balance.
Example Bank Inc.
****4532
Mar 1–31, 2026
and 6 more transactions in the statement
Output
11 transactions → QIF
Balances reconciled
$5,432.10 + $2,334.50 = $7,766.60
QIF file
!Type:Bank D2026/03-01 T-12.00 PCOMISION MENSUAL ^ D2026/03-05 T3450.00 PPAGO DE NOMINA ^
Software development
Your backlog moves after hours; your team arrives to review, not to start.
Células IA
Your backlog, delivered by an AI cell.
A Truleno PM and AI agents estimate, code, deploy and document in your own tools. A separate agent checks every criterion before you sign off.
How it is controlled: your lead approves the start of every story and accepts the delivery; whoever codes does not review.
- 01Story in your Jira
- 02Estimated at 5 story points
- 03Approved by your lead
- 04In progress in your Jira
- 05PR opened, CI green
- 06Verified criterion by criterion
- 07Accepted: Done in your Jira
Acceptance criteria
Delivered and accepted
✓ The Export button shows on the list
AffiliatesPage.tsx · e2e test
✓ The file has the table's columns
export.test.ts: columns
✓ It respects the active filters
export.test.ts: filters
Checked against the code by an agent other than the one that wrote it.
Sales and service
Customers and residents served on WhatsApp, with the history in your CRM.
Atenda
Your community, handled by AI on WhatsApp.
Residents write on WhatsApp. AI answers, classifies and opens the case on its own.
How it is controlled: when needed, the conversation passes to a person on your team (Human Mode).
Support ticket
- Type
- Complaint
- Category
- Appointment scheduling
- Priority
- High
- SLA
- 2 business days
Created by AI, with no agent involved.
Custom AI
Your process, turned into a product.
When none of our products fits, we build it.
Discovery
We learn the process and where the time goes.
Proposal
Scope, timeline and quote in writing.
Build
We build it with your team, with human approval where it matters.
Operation
We run it and improve it with you.
Opens WhatsApp.
What it solves, by team
Pick your team and see which products take repetitive work off it.
Human control by design.
AI does the repetitive work. Decisions that change something stay with your team.
Human approval
Risky actions wait for a person: remediations in NOC AI, changes in EasyInfra, deliveries in Células IA.
Access that expires
EasyInfra works without standing keys: every access is temporary, least-privilege, and closes on its own.
Everything is logged
Who asked, who approved and what ran is written down for audit.
Your data, with your consent
We handle personal data under Colombian Law 1581 of 2012 and only for the purpose you authorize.
A Colombian AI software company
Truleno Technologies S.A.S. is a technology company incorporated in Bogotá, Colombia. We design and operate artificial-intelligence products that automate repetitive work for SMBs and enterprises — from sales and customer service over WhatsApp to CRM and infrastructure operations. Every product is built and maintained in-house under a single brand.
Founding team
AI product, platform and infrastructure. Legal representative (Manager).
Frequently asked questions
What if the AI gets it wrong?
That is why risky actions do not run on their own: the AI proposes and someone on your team approves. In NOC AI, a pilot starts in diagnostic mode and fixes are enabled once validated in your environment; in Células IA, whoever codes does not review and your lead accepts every delivery.
Which actions need my approval?
The ones that change something. In NOC AI, risky remediations; in EasyInfra, every write (it is read-only by default); in Células IA, the start of each story and the delivery; in CyberAI, every response action.
How much does it cost?
It depends on the product. Atenda and Truleno CRM publish their plans on their own sites, and Atenda can be tried without a card. Enterprise products are quoted by scope: we go over it with you in a 30-minute call.
Which tools does it work with?
NOC AI takes alerts from AlertManager, CloudWatch, SNMP, syslog, PagerDuty and webhooks. Células IA works in Jira, GitHub, Confluence and ArgoCD. EasyInfra runs on AWS, Google Cloud and Azure. Atenda answers on WhatsApp, Instagram and Messenger. PQR Classifier creates cases in Salesforce.
Can I try it before deciding?
Yes. Atenda has a trial without a card; Células IA, a free public demo; Statement Lab, a demo at statementlab.ai; and NOC AI starts with a pilot in diagnostic mode.
Ready to automate your business?
Tell us about your operation and we will show you what can be automated. An SMB? Atenda is a 30-day free trial.